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First Support Care

01146 987 668
01146 987 668 (Enquiries)

Registered Office: Sorby House Suite FF10B, 42 Spital Hill, Sheffield, S4 7LG

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Regulator rating: Outstanding
Details updated 6 days ago

Availability

From £25 Per Hour
Sheffield
Minimum Visiting Time 30 Minutes

About Us

First Support Care – Outstanding Care, Tailored to You

Established in 2021, First Support Care is a Sheffield-based home care provider delivering high-quality, person-centred care and support across South Yorkshire, including Rotherham, Barnsley and Doncaster. We are proud to be recognised as an Outstanding-rated care provider by the Care Quality Commission (CQC), reflecting our commitment to delivering exceptional care, promoting independence and making a meaningful difference in people's lives.

We provide a wide range of personalised care services for adults of all ages, supporting individuals with diverse needs, including autism, physical disabilities, mental health conditions, dementia and complex health needs. Our services include domiciliary care, live-in care and reablement, enabling individuals to remain safe, comfortable and independent in their own homes.

At First Support Care, we believe that outstanding care begins with understanding each person as an individual. Our highly trained care professionals are carefully matched with clients based on their personal preferences, needs and personalities, helping us build trusting relationships and deliver support that truly matters.

We take pride in providing culturally sensitive care that respects each person's religious beliefs, language, cultural background and individual preferences. By recognising and celebrating diversity, we ensure that every individual feels valued, respected and understood.

Our Values

Our approach is built on three core values:

Compassion: Treating every individual with kindness, dignity, empathy and respect.
Collaboration: Working closely with clients, families, healthcare professionals and our wider team to achieve the best possible outcomes.
Person-Centred Care: Tailoring every aspect of our support to reflect individual needs, choices, aspirations and lifestyles.
Our Commitment to Outstanding Care

Being an Outstanding-rated CQC provider is a recognition we are proud of and a responsibility we take seriously. We are committed to maintaining the highest standards of care through continuous improvement, staff development and a genuine dedication to the wellbeing of those we support.

Our mission is to empower individuals to live fulfilling lives with greater independence, dignity and confidence in the comfort of their own homes. By providing compassionate, reliable and personalised support, we offer reassurance to families and peace of mind to those who matter most.

At First Support Care, outstanding care is more than a rating — it is the commitment we make to every individual, every day.

Care at First Support Care

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Infection Prevention and Control training is completed and kept up to date across the workforce. We are able to provide services in several languages including Pashto, Oromo, and Urdu to meet individual communication needs. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Arabic
  • Aymara
  • Bengali
  • English
  • Farsi
  • Hindi
  • Kurdish
  • Malay
  • Oromo
  • Pashto
  • Punjabi
  • Somali
  • Sundanese
  • Turkish
  • Urdu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£601
Hourly Price
£25
Live-in rate (£ per week)
£1,850
Overnight rate (£ per night)
£220

Regulator Rating

Overall: Outstanding

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Outstanding
  • Responsive:
    Outstanding
  • Well-led:
    Good